Service delivery

Last updated 2026-09-28

ClearSubmittal is a digital service. Nothing physical is ever shipped; this page describes how results are delivered instead.

1. Nature of the service

ClearSubmittal turns a CV, interview notes and a job requisition into a client-ready candidate submittal package, formatted and toned to match each end client, in under a minute. There are no physical goods, packaging or postage involved at any point.

2. What you receive, and how

Results are delivered two ways, both digital:

• Dashboard: signed-in results appear in your account as soon as they're ready, with a download link for each output.
• API: if you use the API, an ATS or recruiter tool submits a CV, interview notes and a requisition, and polls for the cited submittal package.

Outputs produced: Client-facing cover email in the selected client's tone; One-page formatted candidate summary with inline fact citations; Flag banners for conflicts or missing fields (e.g. compensation); Copy-able text or .docx download.

3. Turnaround time

Turnaround depends on your own review process. The recruiter reviews every flag and clicks Approve before a draft is marked ready to send; the public demo has no send step at all. There is no fixed delivery window because review time varies with queue and complexity, but every job's status is visible in your dashboard, and we notify you as this product describes: Job finished email with the submittal package ready to review.

4. Access to results

Results stay available for download for as long as we retain the underlying job's files — see retention in our privacy policy. Each dashboard row shows exactly how long its files will be kept.

5. API access

Programmatic access uses an API key you generate in the dashboard. There is no separate "shipping" step for API results: the same job record and download URLs are available through GET requests once the job finishes.

6. Account and access

You need a ClearSubmittal account (email + password, or a supported social sign-in) to submit work and receive results. No shipping address is collected or required.

7. Contact details